Shipping Policy

At Scott Hartney Art, we carefully prepare and package every order to ensure your artwork and products arrive safely. Orders may be fulfilled from Ireland or through our trusted printing and fulfilment partners, depending on the product and destination.

Processing

We prepare orders within 2–5 business days.

Please note that processing time is separate from delivery time. Made-to-order and printed products may require additional production time before they are dispatched.

Delivery

We currently ship to Ireland, the United Kingdom, the European Union, the United States and Canada.

Orders are sent using standard tracked shipping through our shipping and fulfilment partners.

Estimated delivery times after dispatch are:

• Ireland: approximately 1–3 business days
• United Kingdom: approximately 3–7 business days
• European Union: approximately 3–8 business days
• United States: approximately 5–10 business days
• Canada: approximately 5–12 business days

These are estimated delivery times rather than guaranteed delivery dates. Delivery times can occasionally be affected by postal services, customs, weather, holidays or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on the items in your order and your delivery destination.

Free standard shipping is available on orders of €75 or more delivered within Ireland.

Where an order contains multiple products, items may be shipped separately depending on availability and fulfilment requirements. You will not necessarily receive all items in the same package or at the same time.

Tracking

Tracked shipping is used for our orders wherever available.

Once your order has been dispatched, you will receive an email containing your tracking information, where tracking is available. Please allow some time for tracking information to become active after dispatch.

Delays, Lost or Damaged Orders

If your parcel appears to be delayed, is lost in transit, or arrives damaged, please contact us at info@scotthartneyart.ie with your order number.

For damaged items, please contact us within 7 days of delivery and include clear photographs of the damaged product and packaging where possible. This allows us to investigate the issue with the relevant shipping or fulfilment provider and determine the appropriate resolution.

While we cannot guarantee delivery dates, we will do our best to assist with any delivery problem and resolve issues as quickly as possible.

International Orders

For orders delivered outside Ireland, the recipient may be responsible for customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country.

These charges are determined by the destination country's authorities and are outside our control. They are not included in the product or shipping price unless specifically stated at checkout.

Customers are responsible for ensuring that they can receive imported goods in their country and for paying any applicable charges.

Delivery Address

Please ensure that your delivery address is correct when placing your order.

If you notice an error in your address, please contact us as soon as possible at info@scotthartneyart.ie. We will do our best to correct the address before your order is processed or dispatched, but we cannot guarantee that changes will be possible once an order has entered production or been shipped.

Additional shipping costs may apply where an order needs to be reshipped because an incorrect or incomplete address was provided.

Multiple Shipments

If your order contains multiple products, your items may be fulfilled from different locations and may therefore arrive in separate packages and at different times.

You will not be charged additional shipping simply because your order is split into multiple shipments, unless additional shipping charges are specifically shown and agreed at checkout.

Contact

If you have any questions about shipping or your order, please contact:

Scott Hartney Art
Email: info@scotthartneyart.ie